USA Shipping

Most orders leave our warehouse within 1 to 3 business days. The high volume of orders around the holiday season can sometimes increase processing and shipping time. You will be emailed tracking information once your order ships.

We do not ship orders over the weekend. For example, orders placed on Friday would ship out on the following Monday at the earliest.

Currently we offer shipping options though FedEX and USPS.

FedEx cannot deliver to PO Box addresses and you will be emailed and asked for an alternate address if you enter a PO Box address at checkout. This may delay the processing time of your order. 

Neither Poler, FedEx, nor USPS guarantees arrival dates for ground shipments.

Expedited Shipping: Please understand our warehouse requires time to process your order for shipping.  Once processed, shipping time begins from the date of FedEx pickup (i.e. orders placed with 2nd-day service can still require up to 1 full business day of processing time in addition to the shipping time indicated by the expedited service tier)

If you have any questions regarding the shipping time for your package, please contact Poler Customer Service via email at:  customerservice@poler.com 

Last updated: 12/6/2023